Refund policy

Jewellery

30-DAY RETURNS

At Meise Beauty, we accept returns within 30 days of receipt. You may choose a refund or store credit, subject to approval.

All returns must be authorised by our team prior to being sent back.

CONDITION OF RETURNED PIECES

To be eligible for return, items must be unworn, in their original condition, and presented in their original packaging. Any complimentary pieces included with your order must also be returned.

For reasons of hygiene and craftsmanship integrity, earrings and press-on nails are final sale and cannot be returned.

Sale items are considered final sale. However, full-priced items purchased during promotional periods remain eligible for return.

RETURN SHIPPING

Return shipping is the responsibility of the customer. We kindly ask that all returns are sent with a tracked service, as proof of shipment is required.

REFUNDS

Once your return has been received and carefully inspected, a refund will be issued to your original payment method.

Any promotional pricing or discounts applied at the time of purchase will be reflected accordingly.

Please allow 2–7 business days for the refund to appear in your account.

STORE CREDIT & EXCHANGES

We offer store credit in place of exchanges. Once approved, a personalised credit code will be issued to you.

All exchanges processed via store credit are considered final.

PROMOTIONAL TERMS

Discounts applied at checkout are reflected in the final refunded amount.

Shipping fees, duties, and taxes are non-refundable.

All returns are processed within 5 business days of receipt.

RETURN REQUESTS

To initiate a return, kindly contact us at Meise.Beauty@gmail.com with your order number and the item(s) you wish to return.

For gifted purchases, please include any available order details such as the sender’s name, email address, order number, or shipping information.

If your request relates to a fault or damage, we kindly ask that this be clearly noted so we may assist you with priority.

ORDER CANCELLATION

Orders may be cancelled prior to dispatch by contacting us at Meise.Beauty@gmail.com

 

Press-On Nails

RETURNS & EXCHANGES 

For hygiene considerations, we are unable to offer exchanges or refunds for change of mind, or for requests to receive an alternative style or size. We kindly encourage reviewing your order carefully prior to purchase.

DAMAGED OR FAULTY ITEMS

In the unlikely event that your order arrives damaged or faulty, please contact our customer care team promptly at Meise.Beauty@gmail.com. Kindly note that returns sent without prior approval will not be accepted.

RETURN ELIGIBILITY

To be eligible for a return, items must meet the following conditions:

• Remain in their original, unworn condition
• All components, including tool kits, must be unused and intact
• Returned in original packaging
• Accompanied by proof of purchase

RETURN SHIPPING

Return shipping is the responsibility of the customer. We recommend using a tracked service, as proof of shipment is required.

REFUNDS

Once your return has been received and approved, refunds will be processed within 2–7 business days.

For any further assistance, please contact us at Meise.Beauty@gmail.com — our team will be delighted to guide you through the process.

ORDER CANCELLATION

Orders may be cancelled prior to dispatch by contacting us at Meise.Beauty@gmail.com.